Travel Agent Assistant

Want to work in the travel industry but don't want to worry about the marketing component and finding your own clients?

Flights, Resorts & Hotels

Ocean Cruises and River Cruises

All-Inclusive Resorts

Safaris, Tours, Excursions and Experiences

Assistant Tasks and Responsibilities:

Support our back office and admin work virtually
Understand the business side of the agency and optimize commissions and trip value
Download trip invoices (agency copy and client copy) to Google Drive, Travel Joy CRM
Submit client payments to appropriate travel vendors they are booked through
Research destinations, hotels, all-inclusive resorts, cruise itineraries, tours and excursions
Create client quotes by building trips with multiple tour operators to find the best value, inclusions and price for the client
Review group trip clients and audit for accuracy
Logging new bookings into host agency CRM (TESS)
Auditing trips prior to departure for accuracy
Confirm booked vendors, hotels, transfers, tour providers directly prior to client arrival
Building and researching various hotels, resorts and cruise options for clients
Managing group trips and group clients
Sending client travel waivers and forms prior to travel (covid waiver and travel insurance acknowledgement)
Obtaining client passports prior to departure
Excursions, tours and concierge requests: researching, booking and confirming client requests
Obtaining client flight reservations
Upload trip details and confirmations into AXUS travel itinerary app
Verify client flight schedules pre-departure
Collect client trip information via Travel Joy CRM

Technology, Tools and Software We Use:

Hours and Starting Pay:

Likely 15-20 hours weekly minimum (plus additional time for building client quotes, depending on volume of trip requests)
Starting pay: $15/hour for travel agents with experience using the above booking engines and software
Must be US citizen/permanent resident and residing in the USA
There is a significant opportunity for 20-30+ hours per week or full-time work depending on continued growth of our sales volume

Growth and Direction:

We're ideally looking for an active travel agent that has experience quoting, booking and managing travel and is familiar with all the tools, software and technology we use daily.
This will ideally be a long-term relationship with our agency with many opportunities for growth and expansion
If sales and commissions increase with your support, we may be able to offer additional compensation via bonus commission as well as hourly rate of pay for reaching specific sales benchmarks

How To Inquire

Email Nick at Help@NicksEasyTravel.com with the following details:

Are you currently an actively working travel agent or have travel agent experience?
Why are you interested in pursuing this type of work?
What experience you have in sales and/or working for a startup company?
Examples of technology and software you have experience with.
How have you historically handled stressful and unpredictable situations?
Example of how you've had to think 'outside the box' to create a client solution
List which destinations and types of trips you've personally traveled to (cruises, river cruises, safari, resorts, all-inclusives, tours, etc,.)
What are your current schedule, responsibilities and availability?

Preference given to experienced travel agents.

I look forward to hearing from you!

-Nick

Last updated September 25, 2023